Shipping & Delivery
Shipping cost
LOCATION |
COST |
DELIVERY TIME |
AUSTRALIA |
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All Orders > AU$70 |
FREE |
2-4 business days |
Standard (Australia Post eParcel) |
AU$5 |
2-4 business days |
Express (Australia Post Express) |
AU$10 |
1-3 business days |
New zealand |
||
Orders > NZ$100 |
FREE |
5-10 business days |
Orders < NZ$100 |
AU$10 |
5-10 business days |
USA |
||
Orders > US$80 |
FREE |
5-14 business days |
Orders < US$80 |
AU$10 |
5-14 business days |
REST OF WORLD |
||
Orders > AU$150 |
FREE |
5-14 business days |
Orders < AU$150 |
AU$10 |
5-14 business days |
When will my order ship?
We prioritise efficiency in getting your order to you so we do our best to ensure all orders ship within 1-3 business days of order placement. Once your order is shipped, we will send you a shipping confirmation email complete with all the tracking details you'll need.
How can I track my order?
As soon as your order has been fulfilled, you will receive a shipping confirmation email. You will then be able to track your order through the tracking link in the email. If you haven't received the email yet, worry not. We are working on getting it to you ASAP.
Duties and Tax
Duties and taxes differ with country and are calculated based on:
Value of goodsType of goods
All duties, taxes and customs charges are payable. If your order is refused at customs, shipping fees will still be charged to your account and will be deducted from your refund.
For more information on duties and tax charges that apply in your country, please contact your local customs office.
Can you adjust the value of my order?
No. We abide by the law requiring us to disclose the correct and full value of a package and its contents.